Free Delivery on all orders above £100 in the UK 

 

Standard Delivery

• £4.99 for orders below £100
• Delivery within 3 - 5 working days
• Tracked Online and insured to cover any loss or damage

 

Next Day Delivery

• £9.99 for any order in the UK
• Delivery Guaranteed on the next working day (Order before 2pm)
• Signed and Tracked Online
• Insured up to £500
• Not available on orders made on Saturday and Sunday

 

International Delivery

• £40 for all orders
• Delivery within 14 working days
• Tracked online and insured to cover any loss or damage
• Please note: We are not responsible for any additional Import Charges that may be applied

 

We deliver all our clothing using Royal Mails Tracked and Insured Service, UPS International Shipping and DPD Local. We use this service to ensure that you definitely get what you've ordered from us. If any such situation that your order gets lost or damaged, you will receive compensation for what you've ordered from us.  

Can I return an item ?

If you wish to return an item, you can either exchange it for something else in our shop or if you don't see anything you like, you can get a refund.

 

What Can I Return ?

You may return any item you have bought from our shop except for shapewear.

• return items should not have been used,
• and in the same condition that you received them (including tags, labels etc).

 

How long do I have to return ?

If you are not entirely satisfied with your purchase,You can return any item that you have purchased within 14 Days from the date that you received it.

 

How do I exchange for something else ?
If you would like to exchange what you've bought for something else, you can do so by contacting us here or by visiting one of our shops here

 

How long does a refund take?
If you've not seen anything else that you would like, we will offer you a full refund (excluding delivery costs). Once we have received a returned item, then we will issue a refund. Once a refund has been issued. you will receive your refund within 5-7 working days, depending on your card issuer's policies.

 

 

How do I return items ?
To return items, you can mail the items back to the address below :

Cerrura Fashions,

89-93 Fonthill Road,

Unit G7 - G9

Finsbury Park, London,

N4 3JH.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.