Free Delivery on all orders above £100 in the UK 

Standard Delivery

• £4.99 for orders below £100
• Delivery within 3 - 5 working days
• Tracked Online and insured to cover any loss or damage

Next Day Delivery

• £9.99 for any order in the UK
• Delivery Guaranteed on the next working day (Order before 2pm)
• Signed and Tracked Online
• Insured up to £500
• Not available on orders made on Saturday and Sunday

International Delivery

• £40 for all orders
• Delivery within 14 working days
• Tracked online and insured to cover any loss or damage
• Please note: We are not responsible for any additional Import Charges that may be applied

We deliver all our clothing using Royal Mails Tracked and Insured Service, UPS International Shipping and DPD Local. We use this service to ensure that you definitely get what you've ordered from us. If any such situation that your order gets lost or damaged, you will receive compensation for what you've ordered from us.  

Can I Return an Item?

Yes, you can return any item except shapewear. You have two options:

• Exchange: Choose something else from our shop.
• Refund: If you prefer a refund, we’ll give you one, excluding delivery costs.

What Can I Return?

You can return any item you’ve purchased, as long as it’s:

• Unused
• In the same condition as when you received it (with tags and labels still attached)

How Long Do I Have to Return an Item?

You have 14 days from the date you receive your order to return it.

How Do I Exchange an Item?

To exchange your item:

1. Contact Us: Reach out to us here or visit one of our stores here.
2. Exchange Process: We’ll help you find something else that suits you!

How Long Does a Refund Take?

Once we receive your returned item, we will issue a full refund (excluding delivery costs). You’ll get the refund within 5-7 working days, depending on your card issuer.

How Do I Return an Item?

To return an item:

1. Pack the Item: Ensure it’s in unused condition with tags and labels.

2. Return Address: Send the item to:

   Cerrura Fashions
   89-93 Fonthill Road
   Unit G7 - G9
   Finsbury Park, London
   N4 3JH

3. Shipping Costs: You’ll be responsible for return shipping fees, which are non-refundable. If you receive a refund, the shipping cost will be deducted.

4. Include a Note: In your return package, include your name and order number for quicker processing.